Privacy & Policy

Privacy Policy User

Effective Date: Jan 1 , 2024 

1. Introduction

Welcome to One Click Immigration. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.oneclickimmigration.com] (the "Site") and use our services, including booking calls with our experts/lawyers.

2. Information We Collect

2.1. Personal Information

When you book a call with our consultants (experts/lawyers), we may collect the following personal information:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Any other information you voluntarily provide during the booking process or in communication with us

2.2. Payment Information

To facilitate payment for our services, we may collect and store credit card or debit card information. We use a third-party payment processor (Stripe) to handle transactions securely. We do not store your full credit/debit card details on our servers. Instead, our payment processor securely stores this information in compliance with Payment Card Industry Data Security Standard (PCI DSS) requirements.

For Experts/Lawyers Registering with One Click Immigration: Experts/Lawyers who register on our Site and connect their bank accounts with Stripe for receiving automatic payments will provide us with the following information:

• Name

• Email address
• Bank account details or other financial information required by Stripe
• We do not store bank account details on our servers. Stripe handles and secures this information in accordance with their privacy policy and compliance standards.

2.3. Usage Data

We may also collect information about how you use our Site, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit on our Site
• Time and date of your visits
• Referring website addresses

2.4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that are placed on your device when you visit our Site. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your call bookings and payments
• To communicate with you regarding your bookings and provide customer support
• To improve our services and Site
• To send you marketing communications (if you have opted in)
• To comply with legal obligations

For Expers/Lawyers Registering: To facilitate and manage payments to experts/lawyers, verify bank account details, and ensure proper transaction handling

4. How We Share Your Information

We may share your personal information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in operating our Site, managing bookings, processing payments, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical measures to protect your personal information, including payment details, from unauthorized access, use, or disclosure. Our payment processor is compliant with Payment Card Industry Data Security Standards (PCI DSS) to ensure the security of credit/debit card transactions.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You may request access to or correction of your personal information.

• Deletion: You may request that we delete your personal information, subject to legal requirements.

• Opt-Out: You may opt out of receiving marketing communications from us by following the instructions in those communications.

7. Proactive Measures and Compliance

We take the following proactive measures to safeguard your information and mitigate legal risks:

• Data Protection Training: We provide regular data protection training to our employees to ensure they understand their responsibilities regarding your information.

• Regular Audits: We conduct regular audits of our data protection practices and systems to ensure compliance with applicable laws and industry standards.

• Incident Response Plan: We have an incident response plan in place to address any data breaches or security incidents promptly and in accordance with legal requirements.

8. Children’s Privacy

Our Site and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site with an updated effective date. Your continued use of our Site after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

One Click Immigration 
San Francisco, California
Email: oneclickimmigration@gmail.com